Contact Us

New sales enquires

Call us on 91 342 25 49, email us at or fill in a form to be contacted.

Customer Support

Assistance telephone numbers

Roadside Assistance in Spain
900 101 369

Roadside Assistance Abroad
+34 934 955 125
From outside Spain or non-Spanish mobiles

Courtesy Car
900 101 369

Management of Fines
900 123 077

Home Assistance
900 556 000

How to notify us of an incident or your dissatisfaction

For any inquiry or review of a claim, please write to:

For any consultation, request or review of a policy or quotation, please write to:

And lastly, you can send a letter of disagreement in the resolution of any interaction to:

Postal mail may also be sent to the following address:
Paseo de las doce Estrellas, 4 28042 Madrid.

In your letter, please indicate:

  • Your policy number.
  • The incident number or the date your incident occurred, should this apply. 
  • A description of the events. 
  • A contact telephone number. 
  • An email address, if you have one.
  • An updated postal address.